Creator Agreement

1. Admission and publication

You must be at least 18, legally able to contract and authorised to act for any organisation you represent. Any registered user who meets these requirements can enable creator access. No application, invitation or manual approval is required for creator access or publication. Identity verification and an automatic content safety check remain mandatory before publication.

Before creating or publishing an avatar, complete the required identity verification through Didit. Supply accurate profile information. Provide source and usage-rights information for uploaded materials. We may investigate reports, request evidence or changes, and remove or restrict content for a stated reason concerning rights, accuracy of the presentation, safety or compliance with our policies.

2. Identity and representations

Didit hosts the document and any selfie or liveness checks presented to you. The Vaexi application stores your account and verification-session references, provider, status and timestamps, together with the associated agreement record. It does not store identity-document or selfie images in its own database. The Privacy Notice and Creator Identity Verification Policy explain the underlying provider processing and available review process.

Identity verification is not verification of teaching qualifications, professional registration, criminal history or rights in uploaded content. Do not describe a badge or creator admission as an accreditation. Do not present a fictional or synthetic persona as a real person who has endorsed it. Make accurate, supportable claims about any experience or qualifications you choose to mention.

3. Your materials and permissions

“Creator content” means the avatar information, instructions, profile text, images, recordings, voice samples, documents, examples and other materials you supply or configure.

You retain the rights you hold in creator content. You confirm that you own it or have permission covering the processing and uses authorised here. Permission must cover any relevant copyright, confidentiality, privacy, voice and likeness rights. Public availability is not, by itself, a licence. A personal-use purchase of a book or course does not necessarily allow uploading it to an AI service.

For each reference material, supply an accurate source and evidence of authorship, licence or permission when requested. Tell us promptly if a licence expires or a rights holder withdraws permission. Do not upload personal information that the avatar does not need, or confidential material that you are not authorised to disclose to the service and its providers.

4. Licence to operate the avatar

You grant Vaexi a worldwide, non-exclusive, royalty-free licence to host, copy, convert, extract and use your creator content to build, test, review, operate and maintain your avatar. While you choose to publish it, the licence also permits us to display its public name, profile and image, make the avatar available to users and generate responses using the content. Service providers may process the content on our behalf only as needed for these purposes.

The licence starts when you submit content, so we can process an unpublished draft. It does not transfer ownership or permit us to sell the underlying materials as a separate product. It does not authorise training a general-purpose model on your materials. Any separate training or additional promotional use requires an appropriate separate agreement.

5. Synthetic voices

If voice creation is available to your account, use only your own voice. The current feature requires you to confirm that you are the speaker and expressly consent to supplying the sample to ElevenLabs to create a synthetic voice for your avatar. Do not upload another person's voice, even if you have permission; the current self-service feature is limited to your own voice. Do not use a synthetic voice to impersonate someone, fabricate an endorsement or mislead a listener about who is speaking.

We may ask for evidence of the speaker's identity and permission and may remove a voice if the evidence is inadequate or permission ends. Notify us promptly if you lose the right to use a voice. Voice-provider requirements also apply to the relevant feature; this agreement does not override them.

6. User information

Publishing an avatar does not give you a right to read learners' private conversations, obtain their contact details or use their information for your own marketing. If we make usage statistics available, use them only for the authorised purpose. Do not attempt to identify individuals from aggregated information. Access to personal learner information for a separate purpose would require a separate lawful arrangement and appropriate notice.

7. Payment and relationship

Creators are not currently paid for avatar usage. Publishing an avatar does not create a right to revenue share, royalties, reimbursement or future payment. We will provide separate commercial terms before offering a paid creator arrangement, including payment calculations, timing, tax responsibilities and any conditions.

This agreement does not create employment, a partnership or authority to bind Vaexi. You remain responsible for your own professional and tax obligations where they apply.

8. Review, removal and appeals

We may review submitted content, request changes, reject publication, unpublish an avatar or restrict creator access where reasonably necessary to address a breach, a rights claim, a safety issue or a legal requirement. We may act immediately where delay would create a material risk. Otherwise, we will give reasons and a reasonable opportunity to respond or correct the issue.

You may request human review through creators@vaexi.com or https://vaexi.com/contact. Identify the decision and provide relevant evidence. Good-faith disagreement or a complaint does not itself justify a penalty. We may withhold information when required by law or necessary to protect people or an investigation.

9. Ending publication or creator status

You can unpublish an avatar using the available controls or ask us to do so. You may end this agreement by writing to creators@vaexi.com or through the contact form. We will stop making the avatar publicly available and discontinue operational use of removed content, except where retention is necessary for a specific legal obligation, an unresolved claim or restricted backup recovery.

Removing an avatar does not automatically delete a learner's lawfully saved record of a past conversation. It does not authorise new conversations using withdrawn content. We will assess a specific erasure or rights request on its facts. Personal-data retention and removal are governed by the Privacy Notice and applicable law, not merely by this content licence.

10. Responsibility and disputes

You are responsible for your own breach and for the rights and permissions you represent that you hold. For creators acting in business, you must reimburse reasonable, evidenced losses from a third-party rights claim caused by your breach of section 3 or 5, to the extent the loss was not caused by our breach or negligence. We must notify you promptly, take reasonable steps to limit loss and give you a reasonable opportunity to assist with the defence. We may not agree an admission or settlement binding you without your consent, which must not be unreasonably withheld. This reimbursement obligation does not apply to a creator acting as a consumer.

The liability protections, complaints process and governing-law provisions in the Terms apply. Nothing removes mandatory consumer or data protection rights. Changes to this agreement follow the notice and agreement process in the Terms. Obligations concerning accrued claims and retained rights continue where necessary after termination.